What Sparked the Beginning?
The vision behind Spark Technologies LLC began far before the company’s inception in 2016. It was the culmination of over 19 years of IT experience by the founding team which is now Spark. The core team of Spark Technologies LLC began years before, servicing the healthcare industry which had incredible demands for customer service support and more importantly, strict guidelines for operating standards and procedures. After years of watching IT firms come and go, many lacking the passion for servicing clients and providing exceptional technical service, the decision was made to launch a new company that would reach well beyond the healthcare industry. Today, Spark Technologies LLC provides real time technical support, by highly trained professionals who have a passion for servicing clients.
The Culture Behind the Company
It is said that all great companies start by creating a great culture. Spark Technologies LLC is no different. We pride ourselves on an incredible culture that focuses on teamwork, cooperation and communication within our IT support teams so we can respond quickly to our clients and provide solutions with exceptional speed and efficiency. Our team of IT professionals have years of experience in the IT industry, more importantly they have been working together for the majority of it. We pride ourselves on our technical abilities which is why everything we do is in house – no subcontractors or other vendors needed. Our team trains together, works together and provides back up to one another so we can deliver solutions to our clients quickly. There may be long days at Spark Technologies LLC but there are no bad days – we are excited to get to work for you and be here when you need us most!
The Spark Difference
Most companies in the IT industry are understaffed, undertrained and don’t have a passion for exceptional customer service. Building relationships with clients is challenging, time consuming and most companies can’t see the value. At Spark, building relationships with our clients is a core focus. We educate ourselves on your business, your needs and offer solutions not just products and services. We have a Help Desk which provides emergency service within minutes when you need us most. One of our highly trained IT professionals will be on the phone with you or logged in remotely getting you back up and running. Our response time is exceptional and we never leave clients without help. When your business’s IT service goes down – Spark will be there!